GAS LEAK
If you smell gas you must contact Transco immediately. This service is free and operates 24 hours and they will have an engineer with you as soon as possible : 0800 111999
PLUMBING
If your property is badly leaking into another you must try and turn off your water supply (in tenement flats, the water stopcock can be located out in the main stairwell) In the event of a serious leak from an adjoining property, try contacting the householder to turn off the water supply. If the property is vacant contact Environmental and Consumer Services – they can force entry and turn off the water supply if deemed necessary : 0131 5293030 If you have no water coming into the property contact Scottish Water 24 hour emergency on : 0845 6008855
LOSS OF POWER
Check your neighbours to see if they have the same problem – stair lighting may be on an emergency circuit. Check all fuses/circuit breakers to make sure they are operational : Scottish Power on 0845 2727999 or Scottish Hydro on 0800 300999
HEATING BREAKDOWN
Our Gas Engineer will probably have details of your boiler and may be able to talk you through simple repairs such as re-igniting a pilot light : Please contact our office.
SCOTTISH GAS 3 STAR COVER
You will have been instructed when you moved in whether or not your property is covered by a Scottish repairs to all plumbing and electrical works, depending on the level of cover the landlord has taken out : Scottish Gas Home Cover 0845 9500 400